COMPANY INFORMATION
Registered Company: Studio La Garcçon Limited.
Registered in Italy
Registered Address: Registered Company Number: 77777777
VAT Registration Number: 9876543210
DEFINITIONS
In these conditions the following terms shall have the following meaning "the Company" means Studio La Garcçon Limited. "The customer" means the customer of the company. "Contract" means any contract for the sale of goods by the company to the customer.
PAYMENT & VAT
Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the company's choosing but the company will attempt to comply with the customer's selection. Carriage will be at cost to the customer and forms part of the invoice.
All prices for items delivered within the EU include VAT where applicable. VAT is not charged for goods and services delivered outside the EU - 20% of the price of goods is automatically deducted at the checkout.
Customers outside of the EU are responsible for all import duties and tax charges that may be applied by their local customs office on delivery to their country. Any Import duty or tax charges are out of our control and will be invoiced to you by DHL directly. If you are concerned about these charges, we recommend you contact your local customs authority prior to purchasing, in order to calculate the final landed price inclusive of all taxes.
CHRISTMAS RETURNS
Any Christmas gift orders placed in December can be returned before Friday 12th January for an exchange or refund - usual policy terms & conditions apply.
Under the Italy's Distance Selling Regulations, you have the right to cancel your within 28 days of receiving your order, as long as the items are in their original condition, with all swing tickets attached. We offer an exchange or refund in line with our returns policy. We will only exchange for the same style in a different size or colour. If you wish to exchange for a different style, we ask that you return your original item for a refund and place a new order. All refunds, exclude any original shipping costs. Notice of contract cancellation under the Distance Selling Regulations must be given by email to: service@studiolagarcon.com.
You will need to return the order to us by secure means to ensure it reaches us in good condition, at your own cost. Cancelled orders should be returned with a valid RAN number to: Studio La Garcçon Returns, Intermail plc, Via Canal Grande, MI, IT. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 10 days of us receiving your return parcel and exclude all shipping costs unless an error has been made by us. For full details of our returns procedures please see the returns section of our website.